Assistant Business Office Manager

Company Information

Employer: Tree Top Hospital

Department: General

Location: Lot 10608, Dhumburi Magu, Hulhumale', 23000, Maldives

Job Type: Full Time

Salary & Benefits

Salary Range: MVR 0.00 - 0.00

Total Take-Home Amount: MVR 0

Requirements

Bachelors' Degree in Business Administration or any related field Minimum 4 years' customer service experience and 2 years managerial or supervisory role in hospital billing, insurance or patient counselling Proficient in MS Office Proficiency in written and spoken English and Dhivehi Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills Regularly update Guests with billing as per pricing policy Assist the Business Office Manager in managing the department's daily activities Coordinate with the contacting departments concerning billing process Maintain professional and helpful attitude towards staff, guest, consultants and visitors Complete financial and operational counselling of all the admitted patients within 24 hours of admission Give accurate data about the Billing and insurance status Verify accurate inpatient room status information is maintained and properly communicated Resolve guest problems quickly, efficiently, and courteously Analyze rate variance, monitor credit report and maintain close observation of daily house count Liaise with Business Office Manager and other department heads as and when required Supervise workload during shifts and evaluate job performance of staff Uphold the hospital's commitment to service excellence

Benefits

30 Days Paid Annual Leave Medical Insurance Meal while on duty